How To Replace Broken Or Lost AirPods Or Their Charging Case?

How to Replace Broken or Lost Airpods in Canada
How to Replace Broken or Lost Airpods in Canada

Even after introducing iPhone 7 back in 2016 without a headphone jack, Apple fans have flocked to its wireless audio solution Air Pods. Now in its second version, the fully wireless earbuds have become as iconic as the wired version they replaced.

While the latest version is available with some improvements, there’s one thing Apple can’t improve – the risk of losing one of both Pods and the Wireless Charging Case itself.

At $199 a pair for the latest model, AirPods aren’t the cheapest ones out there, but they’re the easiest and certainly the most popular.

Managing several accessories can be tough, especially when you think the AirPods require three specific pieces to function properly. Still, there is all possibility of losing one or all of these is greater than losing a single pair of wired earbuds. And if you happen to lose them, how to get a new set from Apple and what are the charges to replace the AirBuds and their accompanying case?

Replacement will Cost $69

Replacement will Cost $69
Replacement will cost $69

Replacing individual AirPods costs $69 each. A standard charging case will cost you $59, while the wirelessly charging model will make you shell out $79 to replace.

But what to do if you have all of the parts, but something’s not working correctly? Apple’s AirPods are covered by a one-year warranty. The service for any AirPods with reduced battery capacity within this time frame will be free. Battery maintenance falling outside of a one-year warranty period will cost you $49, for either the AirPods or the charging case.

Where to Replace?

Where to Replace
Where to Replace

You can either go to the Apple Store or the third-party retailer — i.e., Target, or Walmart — from where you have purchased your AirPods.

If the vendor does not honour your warranty for whatever reason, visit the Apple Store instead.

You can also contact Apple Support, using the serial number for your product. It is the best option if you cannot visit the Apple Store. On contacting Apple Support they’ll help you determine whether your product is still covered under warranty. If it’s, Apple will ship a replacement AirPod or AirPod case to a designated location of your choosing. You’ll simply have to send the defective product to Apple within 10 days of Apple’s shipping date.



How to replace Airpods?

You can replace either the individual components of the lost AirPods or completely replace the entire thing by following the following steps until the end:

Step 1

Apple Support Page
Apple Support Page

Ensure that you are already logged into your Apple account with your correct ID. Following that, click on the support page.

Step 2

Lost AirPods
Lost AirPods

After reaching the support page, click on Lost or Missing AirPods to land on another menu page on the screen.

Step 3

Locate missing AirPods
Locate missing AirPods

 On this screen, you can pick to either change a lost AirPod, or the charging case or even substitute the damaged AirPods Pro earbuds.

Step 4

Order an Airpod replacement
Order an Airpod replacement

Over here, you can take multiple different actions. A safe and clean place to begin is to ‘Order a Replacement’, however, replacement AirPods can sometimes be difficult to purchase as they are usually out of stock. Due to this, a more dependent choice might be available to pick Order a Replacement through Chat With an Adviser, where you can be quite fastidious with the details about what you need. Apple also allows you to provide your own details to Support for a much later call or can also let you know how to place an order for an AirPod from the Apple Store.

Replacing components under warranties or AppleCare+

Replacing components under warranties or AppleCare
Replacing components under warranties or AppleCare

If you still have all of the parts, however, something’s still not working amicably, there is no need to worry. Apple’s AirPods, as well as AirPods Pro, are secured by a year’s worth of warranty. Any kind of Service for any AirPods with an extinguished battery capacity or even a faulty battery within this time range will be completely free. Battery problem maintenance that categorizes outside this one-year warranty period, although, will charge you $49 for every broken AirPod or around $98 for the pair. A complete replacement of the AirPods product charging case will cost you around $49.

Airpods Coverage

 There is a default manufacturer’s warranty of one year for a pair of Apple AirPods, however, there are much more options to expand coverage and add bonus features for the existing type of coverage. This warranty in general takes care of the manufacturing issues and is quite analogous to a Beats by Dre warranty, which is also considered to be an Apple product. Make no mistake that this warranty guarantees issues related to only manufacturing defects and not accidental causes. You can utilize Apple Care+ to increase your coverage or add other coverage types like theft prevention, along with checking in with your Apple Warranty Status.

Contacting Apple Support

Contacting Apple Support
Contacting Apple Support

One of the best things available for you to do in order to replace Apple devices is to get in touch with Apple Support directly. However, before calling, you will be required to know your AirPods, AirPods Pro, or even your charging case’s serial. You can also get in touch with Apple Support in accordance with Apple’s Express Replacement policy if you require an AirPod replacement immediately.

To acquire your new device, contact Apple Support and explain your warranty details. If you are qualified under its policy and rules, the company will immediately send a replacement. After this, all you are required to do is deliver your faulty device back to the Apple store within 10 days of its replacement shipment.


1. Can I buy just one AirPod or do I need to buy a pair?

Yes, you can buy just one AirPod if you have lost or broken one of them. However, it is important to note that you should purchase the same generation and model of AirPod to ensure compatibility and optimal performance.

2. Can I replace my AirPods if they are still under warranty?

Yes, if your AirPods are still under warranty, you can contact Apple support to request a replacement. However, if your AirPods are damaged due to accidental damage or misuse, the warranty may not cover the replacement.

3. How much does it cost to replace a single AirPod or charging case?

The cost to replace a single AirPod or charging case can vary depending on the model and generation of your AirPods. As of 2023, replacement fees for AirPods Pro are $89 per earbud and $99 for the charging case. For regular AirPods, replacement fees are $69 per earbud and $59 for the charging case. You can check the exact pricing on the Apple website or by contacting Apple support.

4. Can I replace my AirPods or charging case at an Apple Store?

Yes, you can make an appointment at an Apple Store to have your AirPods or charging case replaced. However, it is important to check with the store beforehand to ensure they have the replacement parts available.

5. How do I pair my new AirPods to my iPhone?

If you have purchased a new AirPod or a pair of AirPods, you can easily pair them with your iPhone. Simply open the AirPods case near your iPhone and follow the on-screen instructions to connect them.

6. How do I reset my AirPods if I have lost one of them?

If you have lost one of your AirPods, you may need to reset the remaining AirPod to ensure proper functionality. To reset your AirPods, go to the Settings app on your iPhone and select Bluetooth. Find your AirPods in the list of available devices and tap the “i” icon next to them. Then, select “Forget This Device” and confirm the action. You can then pair your remaining AirPod with your iPhone again.

7. How can I prevent losing my AirPods or charging case in the future?

To avoid losing your AirPods or charging case, it is important to keep them in a safe and secure location when not in use. You can also purchase accessories such as a case or strap to keep your AirPods secure when on the go.


In conclusion, losing or breaking your AirPods or charging case can be frustrating, but there are options available to help you replace them. Whether you choose to purchase a new AirPod or contact Apple support for a replacement, it is important to ensure that you have the same generation and model for optimal performance. Additionally, taking precautions to prevent losing your AirPods or charging case in the future can help avoid future headaches.